Questions
What does OTS do?
We are a digital solutions company covering branding, websites and software, creative production, digital marketing, creator and artist support, digital operations and training through our Academy.
How do I start a project?
Choose the services you need on the Services page or the Start a project page, describe your goals and send the enquiry. We aim to respond within 24 hours.
Can I combine services?
Yes. Add several services to your project and request one combined quote.
How much will it cost?
Where prices are not confirmed we show Request a Quote. Any estimate depends on scope and requirements, and the final cost is confirmed in writing before work begins.
Which payment methods do you accept?
We plan to accept Nigerian bank transfer in naira and international transfer in USD, verified manually. Other methods may follow after review. Payment details are shared directly in your quote, never on this site.
How long will my project take?
Timelines depend on the scope. We give a delivery estimate with your quote.
Do you offer guarantees on sales, followers or rankings?
No. We do not promise specific sales, followers, rankings or income. We promise clear communication and careful work.
Do you provide ongoing support?
Yes. Maintenance, social media management and marketing can run as ongoing services, not only one-time projects.
How do I join the Academy?
Register your interest on the Academy page. Course details, fees and start dates will be shared before you enrol. Course access is for approved students only.
Will the Academy guarantee a job?
No. We teach practical skills and portfolio work, but we do not guarantee employment.
What happens after I send an enquiry?
You review and send the prepared message on WhatsApp or email. We aim to respond within 24 hours, discuss your needs in a consultation, then send a written quotation. Work starts once the quotation and payment terms are agreed.
Where can I read your policies?
Privacy, terms, refunds and cancellation, project delivery and payment information are linked in the footer of every page.
Is One-Time AI a real AI?
Not yet. It is a guided assistant with set answers that helps you find the right page. We will tell you if that changes.